Privacy Policy
Your Privacy Rights and Data Protection
Last Updated: March 15, 2025
Introduction
At mythonaravi, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, store, and safeguard your data when you visit mythonaravi.com or use our budget strategy services. We operate under Australian Privacy Principles and comply with the Privacy Act 1988 (Cth) and applicable privacy laws.
This policy applies to all personal information we collect through our website, email communications, phone interactions, and any other services we provide. By using our services, you consent to the data practices described in this statement.
Information We Collect
Personal Information
- Name, email address, and phone number when you contact us or subscribe to updates
- Postal address including suburb, state, and postcode for service delivery
- Financial information relevant to budget planning consultations
- Employment details and income information for personalized budget strategies
- Payment information for processing fees and service charges
Technical Information
- IP address, browser type, and operating system
- Website usage patterns and page interaction data
- Device identifiers and location data where permitted
- Cookies and similar tracking technologies
How We Use Your Information
We use your personal information for several legitimate purposes, always ensuring we have proper legal grounds for processing. Our primary uses include providing personalized budget cut strategies, responding to inquiries, and improving our services based on user feedback.
Service Delivery: We analyze your financial situation to create customized budget reduction plans and provide ongoing support through our consultation process.
- Processing and fulfilling service requests
- Communicating about appointments, updates, and service changes
- Conducting research to improve our budget strategy methodologies
- Sending educational content about financial management
- Complying with legal obligations and regulatory requirements
Data Sharing and Disclosure
We maintain strict controls over data sharing and only disclose your information in specific circumstances. We never sell personal information to third parties and carefully vet any service providers who may access your data.
Authorized Disclosures
- To contracted service providers who assist with payment processing or website maintenance
- When required by law enforcement or legal proceedings
- To professional advisors including lawyers and accountants under confidentiality agreements
- With your explicit consent for specific purposes
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. We're committed to helping you exercise these rights and will respond to requests within reasonable timeframes.
Access Rights
Request copies of personal information we hold about you, including details about how it's been used and shared.
Correction Rights
Ask us to correct inaccurate or incomplete personal information in our records.
Deletion Rights
Request deletion of your personal information where we no longer need it for legitimate purposes.
Restriction Rights
Ask us to limit how we use your information while we investigate concerns or disputes.
Data Security Measures
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and administrative controls.
- Encryption of sensitive data during transmission and storage
- Regular security audits and vulnerability assessments
- Access controls limiting staff access to necessary information only
- Secure backup procedures and disaster recovery plans
- Employee training on privacy and security best practices
Data Retention
We retain personal information for different periods depending on the type of data and purpose for collection. Generally, we keep client consultation records for seven years to comply with financial service regulations, while marketing communications are retained until you unsubscribe or request deletion.
Website analytics data is typically retained for 26 months, and payment information is kept only as long as necessary for transaction processing and dispute resolution. We regularly review our retention practices to ensure we're not keeping information longer than necessary.
International Data Transfers
Some of our service providers, particularly cloud hosting and email services, may store data on servers located outside Australia. When this occurs, we ensure appropriate safeguards are in place, including contractual protections and adequacy determinations where available.
We assess the privacy laws of destination countries and implement additional protections when transferring sensitive information. You can request details about specific international transfers by contacting us using the information below.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and analyze site usage. Essential cookies are necessary for basic website functionality, while analytics cookies help us understand visitor behavior and improve our services.
You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality. We don't use cookies for targeted advertising but may use them to remember your preferences and provide personalized content.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we'll notify existing clients via email and post the updated policy on our website with a new effective date.
We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy updates indicates acceptance of the revised terms.
Privacy Contact Information
For privacy-related inquiries, complaints, or to exercise your rights:
Email: privacy@mythonaravi.com
Phone: +61 414 768 146
Post: Privacy Officer, mythonaravi
38 Grafton Street, Cairns City QLD 4870, Australia
We aim to respond to all privacy inquiries within 30 days of receipt.